We respect you and your privacy. Generations Skincare LLC collects some personal information in order to fulfill your order and/or to reply to your message, but we will never sell, rent, or trade any of your information with a third party. 

When you visit our website https://generationsskincare.net, you trust us with your personal information and we take that very seriously.  In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and your right relative to it.  By using this site, you hereby warrant and represent that you have read, understand and agree to this Privacy Policy. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our website.

1)    INFORMATION WE COLLECT

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us.  We also collect data from potential and current clients in the following ways:

• Via our website
• Email communications
• Social media

Included within this information, we may collect the following data:

·      Information that you provide to us such as first and last name, address, phone number, email address, and payment information.

·      Credentials. We may collect passwords, password hints, and similar security information used for authentication and account access.

·      Information that is generated when you visit our website or engage on our social media pages. 

All personal information that you provide to us must be true, complete and accurate, and it is your responsibility to notify us of any changes to such personal information.

2)    CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and are using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at generationsskincarellc@gmail.com

Links to our website via third-parties are not under our control and have their own privacy policies that should be viewed for more information.

3)    HOW WE USE YOUR INFORMATION

Although we will not rent or sell your personal Information to others; non-personal information may be provided to third parties for marketing, advertising, or other uses.

We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

4)    THIRD PARTY SERVICES & PAYMENT PROCESSORS

a)    Website Hosting

SQUARESPACE

Our store is hosted on Squarespace, Inc. (Squarespace). They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Squarespace's data storage, databases, and the general Squarespace application. They store your data on secure databases protected by a firewall. 

Personal Information hosted by or through Squarespace is subject to their privacy policy,  which may or may not contain terms as protective as this Privacy Policy. By using our Site, you are agreeing to be bound by Squarespace’s privacy policy, which can be found at https://www.squarespace.com/privacy.

Squarespace uses the services of Peer1 Hosting for their website and for Squarespace managed websites. Personal information hosted by or through Squarespace is subject to Peer1 Hosting’s privacy policy, which may or may not contain terms as protective as this privacy policy. A copy of Peer1 Hosting’s privacy policy is available here.

b)    Payments

Squarespace uses third party payment processors (such as Stripe, PayPal, Apple Pay, and Venmo) to assist it in processing your personally identifiable payment information securely. Such third-party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. For information regarding these privacy policies, please visit their respective websites accordingly. For more information, you can read Squarespace's Terms of Service here.

c)    User Content Posted to the Website

If you post comments or user content on the website, you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by other users of the website, as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post on our website.

d) Compliance with Laws, Legal Process and Authorities

Generations Skincare LLC may disclose any of your Information to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to: (1) comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce our Privacy Policy or Terms of Service; (3) respond to claims of a violation of the rights of third parties; (4) respond to user comments or service inquiries; (5) protect our rights, property, or safety and the rights, property and safety of our users or the public; or (6) prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. However, we will only endeavor to disclose information requested via a valid legal process, and will endeavor to notify any user about whom we have disclosed information whenever possible.

d)    Analytics information

Squarespace uses analytics tools to help us measure traffic and usage trends for our Site. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving our Site. We may collect and use this analytics information together with your personal information and combine with session data from user visits to build a broader profile of our individual users so that we can better serve you.

e)    Data Transfer

Squarespace and Generations Skincare LLC process personal information in the United States of America. For your knowledge, the United States and other countries have not harmonized their privacy regulations. Because Generations Skincare LLC and Squarespace are located in the United States, we have written our Privacy Policy to satisfy United States regulations. By using our Site or providing us with uour information, you explicitly (i) acknowledge and agree that your personal information may be transferred to, and used by, entities located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, and (ii) consent to the collection, transfer, storage and processing of your information to and in the United States and the use and disclosure of your information as described in this Privacy Policy.

f)     Cookies

Squarespace and our other service providers may use cookies (both session cookies and persistent cookies) to analyze trends, administer the Site, track your movements around Site, the better understand how you interact with the Site, determine interest in particular content and monitor aggregate usage by visitors and online traffic routing. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. You may be able to instruct your browser, by changing its option, to stop accepting cookies or to prompt you before accepting a cookie from the online services you visit. You may also remove persistent cookies by following your web browser’s help file directions. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Site.

 Squarespace and our other service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with the Site and HTML-formatted e-mail messages to, among other things, track the actions of users, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. This information is collected anonymously, in a manner that does not personally identify you.

5)    SECURITY

Please be advised that while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and we are not responsible for the theft, destruction, or inadvertent disclosure of your personal Information. No company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.

In the event that personal information is compromised as a result of a breach of security, Generations Skincare LLC will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law. In the event that the Site suffers a data security breach that requires us to provide you with notice, such as under applicable law, you consent to allow us to provide you with such notice by sending an e-mail to the e-mail address you have provided to us.

6)    DO NOT TRACK CONTROLS

Many web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Squarespace currently does not respond to Do-Not-Track signals.

7)    MINOR POLICY

We do not knowingly solicit data from or market to children under 18 years of age. By using this Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data that we have collected from children under age 18, please contact us.

8)    CALIFORNIA RIGHTS

If you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided within this Site.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided within this policy, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

9)    CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated periodically. When this occurs, we will post the new Privacy Policy on the website.  The updated version will be indicated by an updated “Revised” date and the updated version will be effective immediately upon posting on the website. Your continued use of the Site after any change in this Privacy Policy will constitute your acceptance of such revised Privacy Policy.

10) CHANGING OR DELETING YOUR INFORMATION

We keep your data on your behalf and for your benefit. You may review, change, or terminate your account at any time. If you would like to correct, amend, or delete any personal information we have about you, please e-mail us at generationsskincarellc@gmail.com.